Frequently Asked Questions

Why Pre Book Airport Hotels and Parking?

There are two answers to this question, price and availability.

Most hotels promote a rack rate and a pre booked offer rate and most airports now promote two parking rates. The turn up rate is the rate you pay if you just turn up and park with out pre-booking, the pre-booking rate is the rate you pay if you pre-book and pay before departure. The pre-booking rate at many hotels can be as much as 60% cheaper than the rack rate and for car parking at the airport can be as much as 50% cheaper than the turn up rate. Availability can also be an issue especially at peak holiday periods.

In addition, by taking the time to pre-book you can compare the cost of parking at off airport car parks that you simply won't find otherwise. Off airport car parks are generally cheaper than the on site car parks but you must take into account that the transfer times may increase slightly.

Can I book at short notice?

Yes! Your booking is confirmed by email which you can print off instantly and hand in on arrival. If you do not have access to a printer, simply make a note of your booking reference and quote it on your arrival. So you can book on the day of departure in many cases.

What is Meet & Greet Parking?

Otherwise known as personal parking this service is used for airport parking services but Meet and Greet is an additional service to standard secured parking whereby a supplement is paid to be met outside the Terminal by a chauffeur who takes your car to a secure off-airport car park. On your return a chauffeur will have your car waiting for you outside the Terminal. This service is ideal for the disabled and those taking unusual luggage or skis.

Why is a week calculated as 8 days and two weeks calculated as 15 days?

One day is calculated as a whole or part of day. A Monday to Monday trip is calculated as 8 whole days. Therefore a two week trip would be 15 days inclusive. So please make sure to be as accurate as possible when adding in times if you decide to make an airport parking booking only.

How Secure are the Car Parks?

Security is taken very seriously. Off-airport car parks are normally accredited with AA secure car park awards issued by the Police. Most car parks have a combination of security patrols, high level fencing, barriers and CCTV.

Where can I find directions to the hotel or car park on the website?

Full directions are given on each individual hotel page within our site, just click here for the complete list of Southampton Airport Hotels or you can find full directions on the booking confirmation that we will email or post to you following booking. We also have full directions to the airport listed on the left hand menu.

Is there an extra discount for booking more than one car at a time?

No. All prices quoted are per vehicle and are already at a discounted rate by up to 60% for hotel bookings and 50% for airport parking bookings.

How do I obtain a Vat or Credit/Debit Card receipt?

Call the hotel supplier direct with your booking reference and they will send you one. Please quote Southampton Airport Hotel Deals when ringing.

Can you confirm my booking by post?

This option is available on the page where you enter your payment details, just click on the box and we will post it to you.